Please schedule an appointment; our Marfa office is a mailing/administrative location.

To return an item, first contact our support team at +1 (661) 368-9397 or support@transswiftlogistics.com. We’ll provide a return authorization and guide you through the process.

Q2: What are the steps for returning an item?

1. Check eligibility (item must be within return period and in original condition).

2. Contact us for authorization.

3. Repack the item securely with all labels.

4. Ship it back or schedule a pick-up.

5. Receive your refund or replacement once inspected.

Q3: Who pays for return shipping?
If the return is due to damage, defect, or our error, we cover the return cost. Otherwise, the customer is responsible for return shipping fees.

Q4: How long does a refund take?
Refunds are typically processed within 5–10 business days after we receive and inspect the returned item.

Q5: Can I exchange instead of a refund?
Yes. If you prefer, we can ship a replacement item once your return is approved.

In many cities—call to confirm availability.

With TransSwift Logistics, you can ship to almost any destination worldwide. We cover:

• Domestic USA – Door-to-door delivery across all 50 states.

• International Shipping – Over 120 countries worldwide, including Europe, Africa, Asia, South America, and the Middle East.

• Remote & Hard-to-Reach Areas – Special arrangements can be made for rural or remote destinations.

📦 Whether it’s a small parcel, freight cargo, or e-commerce order, our team ensures it arrives safely and on time.